Casino Dealer Stories Reddit

On AskReddit, someone asked the question, “ Casino dealers of reddit, what’s the most money you’ve seen someone lose and what was the aftermath? Here we have eleven of their stories describing the worst casino losses of all time. #1 – $10 million over three weeks “I worked in a large casino NOT in America.

Just like any other ordinary Malaysian, we go through various exams during secondary school. After I completed Sijil Pelajaran Malaysia (SPM) in Form 5, I had about four months to go before attending college. During this period, some students will get selected to go for National Service (NS), others may stay home, or work part-time to earn some pocket money. I chose the latter, which led me to apply for a job in a casino—and I got it.

I was still underage then, so needless to say, I’ve never stepped into a casino before. The closest thing I’ve encountered to a casino is watching casino-related movies, such God of Glambers, starring Andy Lau and Chow Yun-Fat; and 21, starring Jim Sturgess and Kate Bosworth.

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At that time, no one has ever educated me about working for passion and not the money—I was clearly doing it just for the salary. Compared to working as a waitress, being a casino dealer with SPM as my only qualification pays a lot more than most other jobs out there.

If you were to tell someone that you’ve worked in the gambling industry, they’d most likely say whoa and wow. Well certainly, there were some wow moments, so now I’m going to share a few things that only people who have worked at a casino will be able to tell you.

P.S.: I was Pontoon dealer, which is the British version of Blackjack. Both have similar rules but they are actually played quite differently. The most notable difference is in Pontoon, all cards that are 10s are removed.

1. The dealers can’t help you win money.

This is one very most annoying part of being a casino dealer. Some people actually come up to me and ask me questions like, “Hey so you know how to win, right? Because you’re the dealer?”, “Teach me how to win,” or “What system do they use in the machines that cause us to lose?”

I wish I could help these people sometimes. But the truth is, we’re practically like a robot, albeit a bit friendlier (we provide customer service like answering questions, smile while greeting them, etc.). We just follow the rules and play the game with the players.

To sum it up, we’re just doing our job which includes shuffling cards, paying bets, and keeping the game going. No magic, no tricks, nothing.

2. Feng shui and superstitions are heavily practiced.

Have you heard of stories that the casinos are built based on certain shape to create a better feng shui for the casino to earn more money?

It’s somewhat true.

If you’ve been to a casino, you might know that the interior design of casinos are specifically designed and decorated according to certain feng shui elements. One popular practice is that there are no windows or clocks in the casino.

The casino that I worked at had a ceiling that is shaped like a coffin in the middle of the casino.

Besides that, most gamblers wear something in red before going into a casino because it is believed that the red colour brings good luck. This might sound a little pervert-ish, but if you are observant enough, you might be able to notice many people wearing red undergarments, especially if they are wearing a white coloured outfit.

3. The dealers are not yeng at all.

Sure, in movies, you’d be amazed by casino dealers who are very proficient in distributing the cards, and paying bets and payouts at a very fast speed. They look so cool and professional. Well I must warn you to not fall for this delusional glamorous scene of the world of casinos.

Casino dealers work in shifts and night shifts are the busiest hours. Most dealers choose this job because it pays the bill, not because they enjoy playing the game. Our shifts can be from 7 am to 3pm or 11 am to 7 am.

Casino Dealer Stories Reddit

Most of us don’t really bother to dress up and look hot while we are working. Sometimes we don’t even shower before going to work because we are constantly exposed to second-hand smoke, so we’re going to be very smelly anyway.

4. Mistakes are inevitable, and the casino won’t care (about the small ones anyway).

Newbie mistakes are unavoidable and one common mistake is paying extra winning bets to a customer.

For example, you have to pay the player RM100, and you’re supposed to give them 4 RM25 chips, but you took 5 pieces accidentally and unfortunately your mistake was caught by the surveillance camera.

In the case of such a mistake, the player will think that your salary will be deducted, but in actual fact the casino management don’t really see it as a big deal. The player could even keep that extra chip if they don’t want to return it, but the dealer’s salary will not get affected at all.

They see the bigger picture: It doesn’t matter if the player takes the extra chip, because it’s just more money for them to lose during the next few rounds.

5. The house is always the winner.

Bear in mind that casinos are not the place for you to earn money. The house will always be the winner; they need profit to survive, and that is your losing bets.

I have seen player after player lose their money. I’ve seen someone take out his phone to sell it to the player sitting beside him just to get cash in return to continue playing.

I saw an elderly woman who broke down and cried after losing all her money at the table. I have also seen a player emptying his wallet and then going to the ATM to withdraw a stack of money, desperate to win, but losing it all to the casino again.

Gambling makes people, no matter if they are rich or poor, think that they always have the chance to win more money. You may win occasionally during the first few hours, but you will lose eventually. Winning may be fun; however once you’re an addict, it’s all downhill from there.

And it’s only a matter of time before you get addicted—human beings are weak after all.

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Just guessing here, but I would imagine that working in a casino would be one of the more depressing jobs you could have unless you were in the upper level of the business. The average casino worker spends hours surrounded by the lights and unyielding noise of the slot machines, with no windows to the outside world, and are in constant contact with so many people desperately gambling and trying to win money who inevitably lose everything they’ve wagered. Depressing.

So when I saw a Reddit thread that asked casino workers to share the saddest moments they have ever witnessed, I figured it was going to be filled with some seriously bummer sh*t.

Turns out I wasn’t completely right. Mostly, but not completely.

A former poker dealer at a casino shared a particularly horrible story that will certainly test your faith in humanity.

An older gentleman started to have a heart attack at the table. I called the floor person for assistance with the call button. Paramedics are rushed in etc. all within minutes. I’m this instance I am instructed to keep the game rolling by the floor person as he whispered in my ear.

Two hands are dealt and played and a player at the table requested the heart attack guy get moved somewhere else as it is disrupting the game. Another player asked to have his chips picked up and call for the “open seat” because “we have a wait list.”

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I was disgusted.

I’m disgusted just reading about it.

A former valet at a casino tells this story…

The amount of daily regulars who drove barely functioning vehicles full of trash, roaches, and rats who would actually valet their car and go gamble away any money they had to their name was honestly depressing.

The saddest I remember was a 90+ year old lady who drove a 91 corolla and when we got in her car we realized she had no power steering fluid at all and her steering wheel would barely turn. I have no earthly idea how her frail arms could turn it. We went and bought her some before she left that evening.

Here are a couple of more typical stories…

During my 8 hour shift a gentleman won $15,000 on a slot machine. Punched out at end of shift and had the next two days off. Returned to work after my weekend to find the man still sitting at the same slot machine. He had been there for 2+ days losing $15,000.

That is the definition of sad.

There were these two middle aged Greek or Cypriot ladies who were ALWAYS on the slot machines, every day when I started my shift they were they and they were there when I finished 10 hours later. And still there in the same clothes the next day oftentimes. They were SUPER nice and always polite to the staff. One day they hit the jackpot and win big, I think it was either £15k or £45k, it was a good few years ago now.

Everyone was overjoyed for them – except the managers obviously. Well the managers then gave them free meals at the restaurant and an open bar tab until every single penny of that money was clawed back into the casino.

This next one is pretty disgusting, but the comments that follow are even worse.

My mom works as a dealer at a casino and has told me multiple stories of grown men wearing adult diapers at the table so they don’t have to leave to use the restroom.

Comment: As a Vegas regular I can attest it is orders of magnitude worse when they do not wear the diapers.

Comment: Oh totally. I worked at a casino in FL for a few years and saw a lot of these people. One guy sat at a slot machine for over 24 hours just pissing in his pants. There was so much piss on the floor that the casino eventually called the Seminole Police Department to come get him. I was just outside the doors when they were escorting him out and I heard him ask, “Why the hell do I have to leave?” The SPD officer replied, “Sir, you’ve urinated in your pants numerous times.” The guy then yelled out, “So what! I own these pants! They’re my pants to piss in!!!”

“They’re my pants to piss in!” is my new mantra. Also, I will never sit at a slot machine again for the rest of my life.

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Here’s one filled with some timely holiday cheer…

It’s been about 15 years, but I worked in one for about 4 years.The one that stands out was a woman who came from the country to the “big” city to get X-Mas gifts for the whole family (including young kids who still beleived in Santa and all of that), but spent all of the Christmas money at the casino before going to the mall.

As one commenter who works in surveillance so astutely pointed out, “Casinos don’t invite the best kind of people.” Here’s an example of that.

We had to evacuate and close down for the rest of the day due to a burst pipe causing no running water. When I walked outside there was an elderly lady throwing a legit tantrum in the parking lot, she was on the ground kicking and screaming, her screams sounded like something you’d expect from someone who’d just lost a family member, not someone who had to leave the casino for a few hours. I left but some of the security who were dealing with her told me later she was too upset to drive home and they had to call a family member to pick her up.

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And finally, just in case you still had the slightest shred of hope left for society.

I did casino security for 3 years before I became a police officer. Had a Code M (medical) early early one morning, around 4 or 5am. Old guy in his 80’s passed out and fell out of his chair, wife sitting next to him. I was the first to get to him, did a quick assessment and found he didn’t have a pulse, immediately started CPR. The old lady looked over and said “oh he does this all the time, don’t worry about him.” Between chest compressions, I told her he wasn’t breathing and she just kept playing her a lot machine. She didn’t miss a spin even when the paramedics took him away. I saw her again the next night and asked how he was doing. With the straightest face ever, she said, “oh he never woke up. I’m sure he’s in a freezer by now”… and went right back to the same machine she was playing the night before.

By the way, I left out the most depressing stories, if you can believe it, so if you feel like checking those out, please feel free to click here.